Support

In the app: Account, then Delete Account. This removes your personal information and revokes access immediately.

Use the menu (three dots) on any investigator, case, or conversation. Reports are reviewed by a moderator, and accounts that violate the Terms are suspended.

You pay through Stripe when you hire an investigator. The money is held in escrow and released when you mark the work complete. Disputes are reviewed by Casework. Separately, investigators can optionally subscribe to a Pro or Featured plan; those are auto-renewable subscriptions purchased through Apple in-app purchase and managed in Settings > Apple Account > Subscriptions.

Enter your license number and jurisdiction and upload your license document. A reviewer verifies it, usually within one to two business days. You cannot bid or message clients until verified.